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Why Can't I Access My Account Whenever I'm On Vacation In Another Country.?

Mobile Phones Discussion

Why Can't I Access My Account Whenever I'm On Vacation In Another Country.?

Postby Melvyn » Sat Oct 14, 2017 5:30 am

The prompt you are receiving is called a second sign in verification and is intended to protect your account from unauthorized access.


You will need to contact Yahoo Customer Care: http://io.help.yahoo.com/contact/index?l...

Select Yahoo Account as the product, Suspicious Activity as the category and Received Security Warning Prompt as the sub-category.
Scroll down and click Email Support Agent to send your request.

If you regain access to your account, you can turn off the second sign in verification feature:

1.
From a desktop or laptop computer, visit the Yahoo! Account Information page.

- Sign in to Yahoo, click "Hi, {your name}" at the top of the page then Account Info

2.
On your Account Information page, under "Sign-In and Security"

- click "Set up your second sign-in verification"

3.
Uncheck "Your second sign-in verification is turned on"

4.
Click "Turn Off" to confirm your action.

Note: Once disabled, you will no longer receive notifications when you access your account from a new location."

"Turning off Yahoo! second sign-in verification" http://help.yahoo.com/kb/index?page=cont...

Also, change your secret questions and answers and add a non-Yahoo email address and mobile phone number to your account.
Remember that answers are case-sensitive.

Sign into Yahoo and click "Hi, {your name}"

Select Account Info

On your Account Information page, under Sign-In and Security

-Select Password-Reset Info

Locate Email Addresses or Mobile Number

-select Add Another

Under Secret Questions

-Select Change Questions and Answers

Click Done

"Adding an alternate email address/mobile number to your account" http://help.yahoo.com/kb/index?locale=en...

"Changing your security questions"

http://help.yahoo.com/kb/index?page=content&y=PROD_ACCT&locale=en_US&id=SLN2031&impressions=true
Melvyn
 
Posts: 18
Joined: Fri Apr 18, 2014 7:56 am

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