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What Is Wrong With Pictures In Yahoo! Mail?

Web Browser Discussion

What Is Wrong With Pictures In Yahoo! Mail?

Postby Ailean » Thu Oct 05, 2017 2:01 pm

A very small number of our customers are experiencing a temporary inability to download attachments, because they are not prompted for a download destination when downloading attachments.

Our engineering team is investigating this issue, and we are doing our best to have a resolution in place as soon as possible.

Although there is no current work-around for this issue, we assure you it is a high priority, and should not remain in effect much longer. We apologize for this inconvenience, and thank you for your patience.

It may be possible that you are not a part of this bug, and you are just facing a simple browser issue. As a test, try downloading one of our other supported browsers from the following link (a different one than the one you currently use.) See if they still give you the same attachment problem: http://help.yahoo.com/kb/index?page=cont...
Ailean
 
Posts: 22
Joined: Thu Feb 06, 2014 4:22 am

What Is Wrong With Pictures In Yahoo! Mail?

Postby Warford » Fri Oct 13, 2017 1:57 am

Try this troubleshooting: http://help.yahoo.com/kb/index?page=cont...

If that helps, fine. If not: create an account with a different provider, forward the original mail incl. attachment/s to your new account, and open/download it from there. During the past 2 weeks more users than usual have reported the same problem like you, we all hoped that after the maintenance those problems would be over, but apparently they are not. And Yahoo is trying to downplay the problem by having a staff member answer all related questions with a canned response just 10 hrs before the answering period is over...:-(
Warford
 
Posts: 16
Joined: Sun Mar 09, 2014 11:32 am


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