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Unable To Connect To Server?

Windows 8 Discussion

Unable To Connect To Server?

Postby Brodrick » Wed Oct 18, 2017 3:02 am

Hi Susan,

Sorry to hear that you've been receiving an error when attempting to play Hearts on Yahoo! Games. If you're using a Mac with the latest Java update, this is likely the result of the following Known Issue:

Known Issue: Java 7 - Incompatible with some Yahoo! Games http://help.yahoo.com/communities/index?...

If you're using a PC, try uninstalling and reinstalling Java*, then reconfiguring your browser to see if that helps. Please see the links below for steps on doing this in Firefox or Internet Explorer:

Steps for reconfiguring Firefox / Windows:

-------------------------

Troubleshooting Java Errors for Games in Firefox - Reinstall Java and Configure Firefox http://help.yahoo.com/kb/index?page=cont...

Steps for reconfiguring Internet Explorer / Windows:

-------------------------

Troubleshooting games in Internet Explorer 8 or 9 - Reinstall Java and Configure IE http://help.yahoo.com/kb/index?page=cont...

*NOTE: If you are running a 64-bit operating system, like Microsoft Windows Vista or Windows 7, please ensure you are installing the 32-bit version of Java on your system. Other users have found that the 64-bit version of Java does not work properly in our games.

I hope this info helps! Please let us know either way!
Brodrick
 
Posts: 20
Joined: Wed Jan 15, 2014 1:47 am

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