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Non-responsive After Sign In?

Windows XP Discussion

Non-responsive After Sign In?

Postby Jody » Mon Sep 25, 2017 12:45 am

I have an issue with my Yahoo! Mail accounts that would like your help on. I have two mail accounts.
On my Mac one account works fine, but the other account will allow me to sign in but from there I can do nothing, cannot open mail, cannot open any folder, and cannot perform any actions.
In fact, it will not even allow me to sign out. I have to log out of Yahoo! completely. The second account will work on Safari but will not work on Firefox.

The second account will also work on a Windows XP computer with IE8 but it responds very slowly compared to my other account.

Any help you can provide is greatly appreciated.
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Joined: Wed Jan 08, 2014 1:33 pm

Non-responsive After Sign In?

Postby Oxnaford » Mon Sep 25, 2017 1:41 pm

In order to help you with this issue, we will need the account information for the account you are having a problem with. I recommend signing into that account and contacting us directly at the form below: http://io.help.yahoo.com/contact/index?l...
Posts: 13
Joined: Sun Jan 05, 2014 1:34 pm

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